WATER AND WASTEWATER CORRESPONDENCE TRAINING

MOR OFFERS Self-Paced "TRAINING-by-CORRESPONDENCE" COURSES

TRAINING-by-CORRESPONDENCE training courses are for Water and Wastewater Operators and Water Well Contractors

WHAT IS TRAINING-by-CORRESPONDENCE and HOW DOES IT WORK?
You receive a textbook and study aides along with necessary exam and quiz materials. These are systematic, individual do-as-you-can distance training courses often used for home-study.
Chapter test and final are e-mailed or mailed to MOR for review, comment and grading.

You have up to 12 months to complete your course, but we recommend you get it done in 6 months or less.

DO I HAVE TO BUY THE TEXTBOOKS? No- The textbook is included in the price of your course!

WHAT DO I HAVE TO DO? It is as easy as...1, 2, 3!

Read each lesson, answer the questions at the end of each section.
Complete each chapter exam and return it to MOR for grading. Score at least 70% to pass that chapter.
Choose a proctor or overseer for you final examination.
Your final exam will then be sent to your proctor or overseer and you can take the exam. After the completion of the final examination the proctor or overseer will return all testing material to MOR for grading.

HOW LONG DOES IT TAKE TO COMPLETE A COURSE? That all depends on you! Courses listed as "90 Hours" are expected to take 85-100 hours to complete. The pace is up to you...but establish a routine that works and stick to it.

WHO DO I CONTACT TO PLACE MY ORDER? You may contact MOR by email (preferred) or phone (712.540.0583).

You may fax a purchase order to us at 712.662.7644.

WHAT DO I GET WHEN I AM DONE? Upon successful completion of 70% or better you will receive a Letter of Achievement and MOR will report this to your certification agency.

These courses have been developed by California State University, Sacramento (CSUS) for wastewater treatment operators, supervisors and managers. CSUS has approved MOR's trainer as an instructor for these courses. Each course includes a manual.

Wastewater Treatment and Collection	Water Treatment and Distribution
OPERATION OF WASTEWATER TREATMENT (VOLUME 1) COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades I & II Wastewater This course is designed to train operators in the practical aspects of operating and maintaining wastewater treatment plants, emphasizing the use of safe practices and procedures. Information presented includes the role and responsibilities of a treatment plant operator, an explanation of why wastes must be treated, and detailed descriptions of the equipment and processes used in a wastewater treatment plant. Operators learn to operate and maintain racks, screens, comminutors, sedimentation tanks, trickling filters, rotating biological contactors, package activated sludge plants, oxidation ditches, ponds, and chlorination facilities. Operators also learn to analyze and solve operational problems and to perform mathematical calculations relating to wastewater treatment process control.	WATER TREATMENT PLANT OPERATION - (VOLUME 1) COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Water Treatment SUGGESTED FOR: Grades I & II Water Treatment This course is designed to train operators in the practical aspects of operating and maintaining water treatment plants, emphasizing safe practices and procedures. Information is presented on the importance and responsibilities of a water treatment plant operator, sources of water, reservoir management, and intake structures. Operators will learn how to safely operate and maintain coagulation, flocculation, sedimentation, filtration, and disinfection processes. They will also learn to control tastes and odors in drinking water, control corrosion to meet the requirements of the Lead and Copper Rule, perform basic water laboratory procedures, and solve arithmetic problems commonly associated with water treatment plant operations. An important segment of the course provides operators information on overall plant operation and covers topics such as daily operating procedures, regulation of flows, chemical use and handling, records and reports, plant maintenance, safety and security, emergency conditions and procedures, handling complaints, and energy conservation.
OPERATION OF WASTEWATER TREATMENT (VOLUME 2) COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades II & III Wastewater This course is designed to train operators in the practical aspects of operating and maintaining wastewater treatment plants, emphasizing safe practices and procedures. Topics covered include conventional activated sludge processes, sludge digestion and solids handling, effluent disposal, plant safety and good housekeeping, plant and equipment maintenance, laboratory procedures and chemistry, use of computers for plant operation and maintenance, analysis and presentation of data, and records and report writing. Operators also learn to analyze and solve operational problems and to perform mathematical calculations relating to wastewater treatment process control.	WATER TREATMENT PLANT OPERATION - (VOLUME 2) COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Water Treatment SUGGESTED FOR: Grades II & III Water Treatment This course is designed to train operators in the practical aspects of operating and maintaining water treatment plants, emphasizing safe practices and procedures. Information is presented on drinking water regulations (including the Safe Drinking Water Act), iron and manganese control, fluoridation, softening, trihalomethanes, demineralization, handling and disposal of process wastes, maintenance, instrumentation, and advanced laboratory procedures. Administrative procedures for dealing with budgeting, setting rates, recordkeeping, personnel administration, public relations, and emergency planning are also covered in this course.
SMALL WASTEWATER SYSTEM O & M, VOLUME 1 COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (45 Hours) 4.5 Wastewater SUGGESTED FOR: Grades I & II Wastewater This course describes the roles and responsibilities of the operator and presents detailed descriptions of the equipment and processes commonly used in small community wastewater systems, including septic tanks, effluent and grinder pumps, and gravity, pressure, and vacuum collection systems. Treatment and disposal options discussed include sand and gravel filters, leach fields, seepage pits, mounds, and evapotranspiration systems. Other topics geared to the needs of small utility agencies include how to develop a maintenance program and how to set rates.	SMALL WATER SYSTEM OPERATION AND MAINTENANCE COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (45 Hours) 4.5 Water Treatment or 4.5 Water Distribution SUGGESTED FOR: Grades I & II Water Treatment & Distribution This course is designed to train operators in the practical aspects of operating and maintaining small drinking water supply systems and treatment plants, with emphasis on safe practices and procedures. Topics covered include roles and duties of small system operators, water sources, and treatment processes. Detailed descriptions of the components of a drinking water well are presented, and operators will learn how to set up a wellhead protection program; operate, maintain and rehabilitate wells; disinfect wells and pumps; and troubleshoot operating problems. Other major topics in this program include operation and maintenance procedures for small water treatment plants, disinfection, safety, laboratory procedures, setting water rates, and how to solve water treatment plant arithmetic problems.
SMALL WASTEWATER SYSTEMS O & M, VOLUME 2 COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (45 Hours) 4.5 Wastewater SUGGESTED FOR: Grades I & II Wastewater Volume II of this course is designed to train small wastewater system operators to safely operate and maintain the equipment for several package wastewater treatment processes. Operators will learn how to use wetlands, hyacinth cultures, and land application methods to treat wastewater and dispose of effluent. Volume II also describes how to perform basic lab procedures and administer a small wastewater system.	WATER DISTRIBUTION SYSTEM O & M COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Water Distribution SUGGESTED FOR: Grade I Water Distribution This course is designed to train operators in the practical aspects of operating and maintaining water distribution systems, emphasizing safe practices and procedures. Topics include the role and duties of water distribution system operators, procedures for operating and maintaining clear wells and storage tanks, components and characteristics of distribution system facilities, operating and maintaining distribution systems, maintaining water quality in the system, disinfecting new and repaired facilities as well as water delivered to consumers, and techniques for recognizing hazards and developing safe procedures and programs. Operators learn to analyze and solve problems when they occur and perform mathematical calculations commonly associated with operating a distribution system.
ADVANCED WASTE TREATMENT COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades III & IV Wastewater This course is designed to train operators in the practical aspects of operating and maintaining wastewater treatment plants, emphasizing safe practices and procedures. Information presented includes detailed descriptions of the equipment and advanced treatment processes used for odor control, pure oxygen activated sludge treatment, solids removal from secondary effluents, residual solids management, enhanced biological control including nitrogen and phosphorus removal, and wastewater reclamation. Operators also learn to operate and maintain treatment plant instrumentation equipment and systems. The residual solids management chapter contains information on sludge types, characteristics, and quantities; sludge thickening using gravity thickeners, dissolved air flotation units, centrifuges and thermal conditioning as well as wet oxidation and elutriation; dewatering with pressure filtration (plate and frame, belt, vacuum), centrifuges and drying beds; volume reduction using composting, mechanical drying, incineration, and lagoons; and disposal methods for dewatered or liquid stabilized sludge. This course focuses on actual operating procedures and teaches operators to analyze and solve operational problems.
INDUSTRIAL AND PRETREATMENT WASTEWATER
INDUSTRIAL WASTE TREATMENT — VOLUME 1 COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades III & IV Wastewater This course is designed to train operators the practical aspects of operating and maintaining industrial wastewater treatment plants, emphasizing safe practices and procedures. Information is presented on the importance and responsibilities of an industrial treatment plant operator, detailed safety procedures, regulations governing industrial wastes, sources of wastes, and methods for preventing and minimizing wastes at the source. Operators learn to operate and maintain flow measurement equipment, preliminary treatment processes (equalization, screening, and pH adjustment), physical-chemical treatment processes (coagulation, flocculation, and sedimentation), pressure and gravity filters (including membrane filters), physical treatment processes (air stripping and carbon absorption), and processes for treatment of metal waste streams. Operators will also learn to operate and maintain treatment plant instrumentation equipment and systems. This course focuses on actual operating procedures and teaches operators to analyze and solve operational problems.	INDUSTRIAL WASTE TREATMENT — VOLUME 2 COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades III & IV Wastewater This course is designed to train operators the practical aspects of operating and maintaining industrial wastewater treatment plants, emphasizing safe practices and procedures. Topics covered include the importance and responsibilities of an industrial treatment plant operator, fixed growth processes (trickling filters and rotating biological contactors), activated sludge process control, sequencing batch reactors, enhanced biological treatment (including nitrogen and phosphorus removal), anaerobic treatment, residual solids management, and plant and equipment maintenance. Operators will learn how to control these treatment processes under normal and abnormal conditions and how to analyze and solve operational problems.
PRETREATMENT FACILITY INSPECTION COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades III & IV Wastewater The purpose of this course is to train operators to become pretreatment facility inspectors and to improve the knowledge and skills of current inspectors. The course stresses duties and responsibilities, including ethical responsibilities, of pretreatment inspectors. Topics covered include development and application of regulations, sources of industrial wastewater, source control processes and procedures, monitoring wastewater flows, and collecting and transporting representative samples. Operators will also learn how to respond to emergencies, limit the impact of an incident, and take enforcement action. Administrative topics include public relations; planning and funding an industrial waste pretreatment program; developing a database management program; and implementing an industrial waste monitoring program. Detailed procedures are provided to help operators prepare for inspections. Also included are lists of pertinent questions that should be answered when inspecting various types of industries.	TREATMENT OF METAL WASTE STREAMS COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (45 Hours) 4.5 Wastewater SUGGESTED FOR: Industrial Wastewater Operators This course is designed to train operators in the practical aspects of operating and maintaining treatment plants receive wastewater from electroplating, metal finishing, and printed circuit board manufacturing facilities. Information is presented on the need for treatment of metal waste streams, sources of wastewater, material safety data sheets (MSDSs), and employee right-to-know laws. Operators learn to operate and maintain the equipment and processes used to treat metal waste streams and how to treat and dispose of sludges produced by the treatment processes. This course focuses on actual operation, maintenance, and troubleshooting procedures, with particular emphasis on safety. Operators also learn to solve arithmetic problems needed to operate treatment processes for metal waste streams.
WASTEWATER COLLECTION SYSTEMS
OPERATION AND MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS— VOLUME 1 COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades I, II & III Wastewater This course is designed to train operators in the practical aspects of operating and maintaining wastewater collection systems, emphasizing safe practices and procedures. Information is presented on the importance and responsibilities of a collection system operator, the need for collection system O & M, and the components and typical layouts of collection systems. Operators learn safety procedures for construction, inspection and testing of sewers, inspection of manholes, and underground construction and repair. Detailed instructions are included for using closed-circuit television, clearing stoppages, cleaning sewers, and controlling roots, grease, odors, and corrosion in collection systems. This course focuses on the knowledge and skills operators need to identify actual collection system problems and select appropriate methods to solve them. Operators also learn to solve arithmetic problems relating to the operation and maintenance of wastewater collection systems.	OPERATION AND MAINTENANCE OF WASTEWATER COLLECTION - VOLUME 2 COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (90 Hours) 9.0 Wastewater SUGGESTED FOR: Grades II & III Wastewater This course focuses on three areas: (1) lift stations, (2) sewer rehabilitation, and (3) administration of a collection system agency. Detailed information is provided on the components and practical operation of lift stations. Operators learn to operate and maintain a variety of types of motors, supervisory controls, pumps, valves, and other equipment. They will also learn to examine the condition of a sewer system, set up a sewer rehabilitation program, and safely use various methods to replace or repair damaged sewers. This course also teaches operators critical aspects of effectively administering a wastewater collection agency or department. Administrative topics include overall organization of the agency as well as employment, training and compensation of personnel, selection and acquisition of equipment and facilities, system mapping, management information systems, report writing, and public relations. Operators learn to organize and administer all facets of a collection system agency.
Collection Systems: Methods for Evaluating and Improving Performance COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (30 Hours) 3.0 Wastewater SUGGESTED FOR: Grades I, II & III, IV Wastewater This manual is designed to assist collection system agencies in evaluating the adequacy and effectiveness of their O & M programs and identify areas where improvements could be made. Detailed system and operations data from 13 high-performing collection system agencies. This information can be used as benchmark data for developing performance indicators and making performance comparisons between agencies. The data presented relate to sewer maintenance, pump station and force main maintenance, emergency response, planning and scheduling and work order control, level of service provided to users, control of infiltration/inflow and sanitary sewer overflows, equipment, finance, personnel, safety, and regulatory compliance. Procedures for evaluating the adequacy and effectiveness of existing O & M programs through the use of critical performance indicators such as stoppages per 100 miles of gravity sewer, complaints per 100,000 population served, and response time for service requests. Information on how to establish an effective collection system O & M program that will maintain the functional and structural integrity of the collection system. Suggested procedures to identify problems and select methods for improving the performance of collection systems in such areas as inspection, cleaning of sewers, pump station and force main O & M program, control of infiltration and inflow sources, underground repair, rehabilitation, emergency response, and data management. Case histories detailing how top performing agencies achieve high levels of performance.
MANAGEMENT	OPERATOR CERTIFICATION PREP RESOURCES
MANAGE FOR SUCCESS COST: $153.00 invoiced and paid in advance Contact Hours/CEU Credits: (45 Hours) 4.5 Water Distribution or Wastewater or Water Treatment SUGGESTED FOR: Water Distribution, Wastewater and Water Treatment Management Personnel This training manual stresses problem identification and solutions, working together as a team, communication, motivation, and evaluating and improving solutions to problems. Managers completing the training program will be confident that they have the tools and the ability to apply them to be successful managers. Utilities can help ensure that they have the needed management capacity by having their management personnel complete this training program.	*AceOps EasyTest for Operators* is a new and unique computerized tool that is designed to provide hands-on COMPUTERIZED practice questions (each CD contains well over 100 questions) that will help sharpen operational knowledge and test taking skills as folks prepare for their next certification exam. Folks who have purchased these CDs love how easy they are to use! CDs are available for: 1. Basic to Intermediate Wastewater Treatment (>300 questions) 2. Intermediate to Advanced Wastewater Treatment (>400 questions) 3. Basic to Intermediate Water Treatment (>200 questions) 4. Intermediate to Advanced Water Treatment (>200 questions) 5. Basic to Intermediate Distribution (>200 questions) 6. Intermediate to Advanced Distribution (>200 questions) 7. Basic to Intermediate Collection (>200 questions) 8. Intermediate to Advanced Collection (>200 questions) 9. Wastewater Basic – Advanced Math (>200 questions) 10. Water Basic – Advanced Math (>200 questions) SEE WWW.ACEOPS.ORG FOR DETAILS
UTILITY MANAGEMENT COST: $133.00 invoiced and paid in advance Contact Hours/CEU Credits: (20 Hours) 2.0 Water Distribution or Wastewater or Water Treatment SUGGESTED FOR: Water Distribution, Wastewater and Water Treatment Management Personnel This training course offers detailed information regarding all major areas of responsibility of a utility manager. The manual describes why planning, organization, and recordkeeping are critical to virtually all aspects of utility management. Practical, up-to-date staffing guidelines presented in this course reflect widely accepted management practices for interviewing, hiring, supervising, and disciplining employees. Legal requirements of recent federal legislation such as the Americans With Disabilities Act (ADA) are discussed, as is the importance of developing policies and procedures for dealing with harassment, grievances, and violence in the workplace. In addition, this training program highlights the essential elements of effective oral and written communications, including formal and informal public relations programs. A major segment of this course focuses on the financial management of a utility. Topics discussed in this segment include assessing the financial strength and stability of the utility, budgeting, and funding capital improvements.
*At MOR we are Empowered to SOLVE!* If it matters to you, it MATTERS to MOR! MOR has again partnered with several Community Colleges to develop and deliver high quality training in 2011....watch here for details! Call: 712.540.0583 Fax/Home Office: 712.662.7644 Check out our TRAINING TABLE** Practice Exams for all levels of Water Treatment, Distribution, Wastewater Treatment, and Lagoons- details soon to come. Email us for more information now.